Hospital Services

Coronavirus (COVID-19) Update:

Visiting guidelines have been adjusted until further notice. Guidelines may differ at Jeffersonโ€™s care environments and are subject to change. Please read the full policy here


Visiting Hours

For the safety and care of our patients, please note the updated visitor procedure:

  • Visitors who have flu-like or Coronavirus symptoms (fever, cough, muscle aches, headache, sore throat, etc.) are asked to not visit.
  • Visitors who have traveled internationally in the last 14 days are asked not to visit.ย 
  • Visitors are required to sign-in at the front desk and wear a visitor badge at all times. Only one visitor at a time, per patient.

In order to provide the best care for our patients, we have established the hospital visiting hours as noted below. Following these hours allows us to care for our patients in their nightly routines, which include medication administration and evening treatments. We appreciate your cooperation respecting these hours. Guests are asked to limit visitors to five per patient at any one time. Children 16 years of age and younger may not be left unattended in any area of the hospital.

Monday โ€“ Friday 4:00 p.m. โ€“ 8:30 p.m.
Saturday 2:00 p.m. โ€“ 8:30 p.m.
Sundays and Holidays 11:00 a.m. โ€“ 8:30 p.m.

With some limitations, visiting hours for immediate family are from 8:00 a.m. to 8:30 p.m. Special arrangements may be made with the assistance of the patient’s Magee case manager.

Individual circumstances may require flexibility with visiting hours, especially during severe inclement weather events or during flu restrictions. Please visit our website for special announcements and alerts.

Requesting Medical Records

Magee Rehabilitation Hospital releases copies of medical records upon completion of an authorization form available online here or at the Main Hospital (address below.) The authorization form must be completed in its entirety. If a question does not apply, please indicate so by placing โ€œN/Aโ€ in the space provided. Any form not completed in its entirety will be returned to its sender.

In compliance with state and federal regulations, Magee Rehabilitation Hospital will release copies of medical records upon receiving your request. Copies of medical records can take anywhere from five to 30 business days to process and may be subject to a charge.

A completed and signed patient authorization form must be sent by e-mail, mail, or fax to:

Mail: Magee Rehabilitation Hospital
Attn: Health Information Management Services (HIMS) Department Release of Information Specialist
1513 Race Street
Philadelphia, PA 19102
Fax: 215-977-7087

If you have any questions regarding requests for copies of medical records, please contact the Release of Information Specialist at 215-587-3109.ย Business hours are 8:30 a.m. to 5 p.m., Monday through Friday, excluding holidays.ย 

Weather Emergency

In case of a weather emergency, the hospital will conduct business as usual. However, during severe weather, such as blizzards and hurricanes, we may ask you to encourage family and friends to stay home. We do not wish anyone to risk their own safety in order to visit the facility.

Room Assignments

Rooms are assigned depending on availability, patientโ€™s medical needs, and the patient population. Private rooms may be requested, but they may not be available due to medical necessity. Because of changes in hospital census, occasionally patient rooms may need to be changed.


Fire Safety and Drills

At Magee, we take fire safety seriously. That is why our staff receives ongoing training in fire safety and in responding to other emergency situations. For your safety, the hospital regularly conducts fire and emergency preparedness drills. You will be notified if a drill occurs during your hospital stay. When a fire emergency has been reported, strobes will flash, and doors will close automatically on the floor where a fire emergency has been reported, including the doors of patient rooms. The emergency response team staff will evacuate you, and other patients and visitors, to a safe area.

Nurse Call Button

If you need to talk to your nurse at any time, press the call button located by your bedside. If you are unable to press the call button, other devices are available. For your safety, there is also an emergency call button in the bathroom.

Pet Visitation

Certain pets are allowed as visitors. If you would like to have a pet visit, please discuss this with your case manager and provide veterinary records. Once records have been approved, the case manager will provide the guidelines for pet visits. Pets may only visit with patients in designated areas of the hospital including the 2nd floor and the 6th floor. Pets may only visit in patient rooms if patient is in a private room.

Staff and Patient Areas

Areas in the hospital that are designated as Authorized Personnel Only are restricted to Magee staff. For safety reasons, inpatients are not permitted to leave the building or enter the parking garage, except with hospital staff. Outdoor areas are available to patients and visitors on the 2nd and 6th floors.


In the interest of your health and safety, and the health of others, please observe our tobacco-free policy. If you currently smoke, your inpatient stay is an excellent time to stop smoking. Patients at Magee may participate in a free smoking cessation program. Please discuss this with your case manager and physician.

Magee is a tobacco and smoke-free institution. Smoking and the use of tobacco products are prohibited throughout all of Mageeโ€™s buildings and on all hospital property.This includes the use of electronic cigarettes and chewing tobacco.Smoking is not permitted in any structure, including restrooms, offices, cafeteria, lounges, balconies, garage, parking lots, roof, in company vehicles or in personal vehicles when on the Magee campus. These guidelines are made known to all employees, patients and visitors.

Drugs and Alcohol

Recreational drugs and alcohol are absolutely prohibited. Use of these substances by patients or visitors will resultย in discharge from Magee.